Question 1

Can I start using FirstClaw for free?

Accepted Answer

Yes. FirstClaw includes a free starting path with daily free credits, so you can try the desktop AI agent before choosing a paid plan.

Question 2

What does the daily 200-credit top-up mean?

Accepted Answer

Each day, the system tops your free credits back up to 200 if your balance is below that threshold. This applies to all users, including the Free plan.

Question 3

How does the 2,000 free credit cap work?

Accepted Answer

Free credits can accumulate up to 2,000. Once you hit that limit, daily top-ups pause until you spend some free credits.

Question 4

What are paid plans for?

Accepted Answer

Paid plans are for users who need more monthly credits and a higher usage ceiling for regular FirstClaw work across files, summaries, drafts, and desktop tasks.

Question 5

How do top-up packs work?

Accepted Answer

Top-up packs add extra credits for high-demand periods. They are separate from subscription plans and can help when you need additional usage before the next plan period.

Question 6

Which plans does the promo code apply to?

Accepted Answer

Promo codes apply to Plus, Pro, and Ultra on both monthly and yearly billing. They do not apply to the Free plan or to top-up pack purchases.

Question 7

Do promo codes stack with other offers?

Accepted Answer

No. The promo code is designed as a single-plan discount and does not stack with other promotional pricing.

Question 8

Is FirstClaw available for Mac and Windows?

Accepted Answer

FirstClaw is available now as a macOS desktop app. Windows is in development, and Cloud is on the roadmap.

Question 9

What happens when my plan expires?

Accepted Answer

Your plan ends automatically at the end of the purchased period with no automatic renewal. Any remaining credits remain available until the plan expires.